Terms of service

Terms of Use

1. Introduction

Welcome to XLGastro. These Terms of Use (“Terms”) govern your use of our website, services, and online store (collectively referred to as the “Service”).
By accessing or using our website, you agree to comply with and be bound by these Terms.
If you do not agree, please do not use our website.


2. Company Information

XLGastro
[Company Name]
[Company Address]
[Postal Code, City, Country]
Email: [your@email.com]
Phone: [your phone number]
VAT ID: [if applicable]


3. Eligibility

Our website and products are intended for business customers and professionals (B2B). By using this website, you confirm that you are acting as a business entity or professional and not as a private consumer.


4. Orders and Contracts

  • All orders placed through our website are binding offers to purchase products.

  • A contract is formed once you receive an official order confirmation from XLGastro.

  • We reserve the right to refuse any order at our discretion, for example, in cases of incorrect pricing or limited stock.

  • Product images and descriptions are for illustration purposes only; minor variations may occur.


5. Prices and Payment

  • All prices are listed exclusive of VAT, unless otherwise stated.

  • Payment must be made in full before the goods are dispatched, unless other terms have been agreed upon.

  • We accept various secure payment methods as displayed during checkout.


6. Shipping and Delivery

  • Delivery times may vary depending on product availability and location.

  • Shipping costs will be displayed during checkout.

  • The risk of loss or damage to the goods passes to the buyer upon dispatch.

  • XLGastro is not responsible for delays caused by external factors such as logistics issues or force majeure events.


7. Returns and Cancellations

As XLGastro operates in the commercial (B2B) sector, there is no statutory right of return.
However, we offer a voluntary return service under certain conditions.
Please refer to our Return Policy for details.


8. Warranty and Liability

  • We guarantee that our products meet the agreed specifications and are free from material defects at the time of delivery.

  • Warranty claims must be reported promptly upon discovery of the defect.

  • Our liability is limited to the value of the goods purchased.

  • XLGastro is not liable for indirect, incidental, or consequential damages, loss of profits, or business interruption.


9. Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of XLGastro or its licensors and is protected by copyright and trademark laws.
You may not copy, modify, distribute, or reproduce any part of the website without prior written consent.


10. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
XLGastro reserves the right to suspend or terminate accounts in case of misuse or violation of these Terms.


11. Data Protection

Your personal data is handled in accordance with our Privacy Policy, which complies with the GDPR.
By using our website, you consent to our processing of your personal data as described therein.


12. Limitation of Liability

XLGastro shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or services.
Nothing in these Terms excludes liability where it cannot be limited by law (e.g., for fraud or gross negligence).


13. Changes to the Terms

We may update or modify these Terms at any time without prior notice.
The latest version will always be published on our website and takes effect immediately upon posting.


14. Governing Law and Jurisdiction

These Terms are governed by the laws of [Your Country], excluding its conflict of law principles.
Any disputes shall be settled in the competent courts of [Your City/Country].


15. Contact

If you have any questions or concerns about these Terms, please contact us:

XLGastro
Email: [your@email.com]
Phone: [your phone number]
Address: [Company Address, City, Country]